Power Cut - Advice from UK Power Networks
We monitor the weather closely and we are in regular contact with the Met Office as the forecast develops.
Our electricity network is built to be resilient but extreme weather can damage overhead power lines resulting in some customers losing their electricity supply. Where this happens we work to restore power as quickly and safely as possible. We have organised for additional staff in our contact centre to help customers whose electricity supply might be affected by the predicted weather, and we have called-up additional engineers to carry out repairs to our electricity network.
There are regular updates on our website www.ukpowernetworks.co.uk and social media @UKPowerNetworks throughout any cuts
Anyone experiencing a power cut can:
We urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to us immediately by calling 105 from a landline or mobile phone.
If they see electricity lines that are down or causing significant risk to the public they should call 999.
We provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.
If you would like to share information about preparing for the extreme weather or the priority service register on social media you might like to use the following:
@UKPowerNetworks has staff on hand 24/7 to deal with the impact of cuts. Call 105 to report a power cut and visit https://www.ukpowernetworks.co.uk
Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to vulnerable customers. Visit https://www.ukpowernetworks.co.uk/power-cut/priority-services-register for more information.